Hello,
I had only €4 left in my prepaid sim card so i just recharged for €20 yesterday at 5pm so the balance was €24
but then today at 1pm, I decided to top up for €15 more euros (so €35 in total) as I don’t want to have to recharge often but now it said that my balance is €19 and I have to recharge at least €20 to surf the internet. And I barely used any internet since I recharged it yesterday. What could be the problem and where has my money gone? Thank you
Edit o2_Larissa: transfered to English o2 Community: Mobile
