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I haven't received my order number yet


Hi,sorry if I have to write in English but I don't know German very well yet.

So,I ordered yesterday a Google pixel 6 pro,50 euro evey month with a Sim card,in 24 month,I received the first two email with contract and everything,then the email saying that I have to pay 1 euro for the phone and then I received the email confirming the payment of the euro,but then I got nothing else,no order number or other thing,is it normal? Cause it didn't say how much I have to wait or things like that so,just for clarifying if I've done everything ok

 

edit o2_Solveig. verschoben von o2 My handy → english Community

 

2 Antworten

o2_Steffen
  • Team
  • 14674 Antworten
  • 19. Februar 2022

Welcome @Gabri117,

I will check the order. You will recive a private Message from our o2support-Account, so we can exchange personal Data.

Best regards

Steffen


o2_Steffen
  • Team
  • 14674 Antworten
  • 1. März 2022

We were able to solve everything in the personal messages. :blush:

Best regards

Steffen


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