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I cant receive text messages.


Hi,


I can send SMS but I am not able to receive SMS.
I inserted SIM card in other phone and checked, Still I face the same problem.
Can somebody help me in this issue as I am missing some important SMS.

 

Regards,

Daksh 

Lösung von o2_Giulia

Hello @Dakshpatel,

welcome to our o2 Community 😃

There can be many reasons why you cannot receive text messages.

If you are using multicards, only one of them can receive SMS. You can change that here: Multicard einstellen

What kind of cell phone do you use?

Please check whether your SMS memory is full and delete old messages if necessary.

Is the SMS central number (+491760000443) stored correctly?

Are you abroad, are incoming calls blocked?

Best regards

Giulia

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2 Antworten

Bumer
Lehrling
  • 22886 Antworten
  • 2. September 2024

what is your tariff called?


o2_Giulia
  • Moderatorin
  • 20741 Antworten
  • Lösung
  • 2. September 2024

Hello @Dakshpatel,

welcome to our o2 Community 😃

There can be many reasons why you cannot receive text messages.

If you are using multicards, only one of them can receive SMS. You can change that here: Multicard einstellen

What kind of cell phone do you use?

Please check whether your SMS memory is full and delete old messages if necessary.

Is the SMS central number (+491760000443) stored correctly?

Are you abroad, are incoming calls blocked?

Best regards

Giulia


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