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How to get Invoice for 1st prepaid purchase sim as the shop didn't provide


Please let me know where I can get invoice for the 45 eur payment done to shop which includes one time payment and some extra balance.

 

edit o2_Solveig 31.05.2023, 14:44 Uhr moved from o2 Mobilfunk → English o2 Community 


3 Antworten

Benutzerebene 7

Hey @Anisha,

welcome to the o2 community :)

Normally you should have get the invoice in the o2 shop. What is the invoice about? Have you startet a new contract? 

Greetings,
Flo

Yes new prepaid contract, 

The shop said they don't give invoice i would find it online, and took the payment also only in cash so no way to track it. 

I need to claim the same by my company

 

Help would be appreciated 

Benutzerebene 7

Hey @Anisha,

Could you please tell me exactly what your orderd? Have you looked up in "Mein o2"? :) by the way. These are our FAQs for prepaid and “mein o2”: 

Greetings,
Flo

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