Hi,
I have made an order for the post paid SIM from O2, Its been more than 20 days but the order status is still in delivery how do I contact the O2 customer care?
Order Number: WSFXXXXXX
Edit: OrderID anonymized - o2_Kurt
- Moderator
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10 April 2021
Hi
have you managed to get a hold the cards or to get in touch with us via phone or chat?
If not, please contact us to order a new SIM and to lock the “old” one, just in case it got in the wrong hands.
https://www.o2online.de/kontakt/
Since there is no contract connected to your account, we can’t look up the status of the contract or the delivery.
If you have updates or further questions, please let us know here!
Best regards,
Kurt
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