Hello,

I also have this issue of extension and change tariff, my contract will be ended in December of 2021, should I cancel the current contract first then change,or I can extension and change tariff directly,one more question is should I do it three months before December? Im appreciate your helps.  

Edit by o2_Katja: Moved to our English Community

If U would like to change in a more expensive contract you should be able to do now.

If U would like to change in a less expensive contract it could be clever to cancel.

U can cancel contract now, the minimum cancel time is 3 Month! 

Wait for an O2 Mod. maybe the could make an offer to U.

Hi @lynnnn, 

welcome to our English Community. 

First of all, I would like to ask you not to open several threads for the same subject. We do not forget you, even though it might take several days until you receive an answer. 

As I see, you already reached our cancellation department and you received a good offer for extension. That´s great!  

I hope that everything is clarified for you. If you have any further questions, just feel free to contact our English Community. 

Loving greetings,

Tobias