Did you maybe buy a phone as well? That would be a separate payment each month.

Hello @Rumpa 

Welcome to our Community 

As bs0 already mentioned, if you purchased a Phone alongside your tarif, it will be billed separately. 
What kind of tarif do you have, if I may ask?

Do give me feedback here, if you still have any questions

Sincerely,
Dominik

Hi Dominik, 

My contract number is XXXXX. You can probably check it. I am afraid, I won't be able to provide you any information regarding the tariff. Since, I am very confused with the whole situation.

When I accepted the contract I was told and I choosed the contact that was clear that I would pay 30 euro or so for both the Handy and Tab also for the SIM card. 

I do not have any problem in paying the additional amount if its been clear to me. 

Regards 

Rumpa

Edit o2_Antje: Personal Data deleted / 03.04.2023

What does it say in the contract documents you received? 30 Euros for the tariff and the phone (and a tablet?) is very unlikely. What phone did you buy? And what is the tariff called? If you don#t understand it you can upload the contract documents here (but without any personal details!) so somebody can try to explain it to you.

Alright. Thanks for your support. I would request you to close the case now. 

Hallo @Rumpa 

I’m glad you could resolve your questions

All your contract details are shown on the document (or e-mail) you received when creating the contract.
Receiving two separate bills is normal, if you have a phone + tarif with us.

Do let me know, if you have any additional questions 

sincerely,
Dominik