I ordered myhome xxxl with router in september and was activated on 28.11.2022. But i have still not received the router. I called and was told my order did not go through and that I will get the router this week (05.12-09.12) . I was given 200gb to compensate for the delay. I called yesterday 05.12 to check the status of the and was to contact the activation team. The problem is they only speak German but I dont speak german so well. Can anyone please tell me what the peoblem is with my order ? If the contract is not binding I will gladly get the internet from another provider.
Lösung von o2_Giulia
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