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Deactivation of SIMcard

  • 19 August 2020
  • 1 Antwort
  • 121 Aufrufe

Hi!

 

I’d like to deactivate my SIM card permanently as I’m moving out of the country.

 

Thank you!

Marta

 

Edit o2 Antje: Moved to English Community

Hi @MartaMD, 

 

welcome to our English community. 

 

Would you like to ask for the cancellation of your prepaid-card, or do you have another number in mind? 

 

If you like to cancel your prepaid-card, this is quite easy. The card deactivates itself after 6 months. The only thing that you need to care for, is to get the remaining credit of your card back. For this reason, just fill out the following form: http://g.o2.de/pre-auszahlung You will then receive the remaining amount on your bank-account. 

 

I hope I could help you with your request. Have a nice and healthy stay abroad. 

 

Loving greetings, 

Tobias

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