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contract infomartion in english


  • Neuling
  • 1 Antwort

Hey, is there any way to get a confirmation that the number I have belongs to me? I need that for my bank account and they only accept english, so I cannot give them my contract. 
 

thanks 

 

Edit o2_Sven 05.09.2022/13:02: Moved from o2 Mobilfunk to English o2 Community: Mobile

Lösung von o2_Micha

Hi @Taco thanks for writting us here in the community 💙
Unfortunately the customer information for the new contracts are only in german available.
When you are looking for english informations, we have an article for you.

kindly regards
Michael

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bs0
Profi
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  • Profi
  • 41499 Antworten
  • 5. September 2022

This is a rather unusual request. Is this to set up online banking? Usually confirmation of a mobile number would be via SMS or a call to that number. Why does the bank need to see a document?


  • Autor
  • Neuling
  • 1 Antwort
  • 5. September 2022

This is to change my banking number to my German one. Since this is in Greece, they have a lot of security measurements and they only accept Greek/English. 
Sadly it’s the way it works here and I need to change my number in order to use mobile banking. They do not accept anything else. 


o2_Micha
  • Moderator
  • 9874 Antworten
  • Lösung
  • 13. September 2022

Hi @Taco thanks for writting us here in the community 💙
Unfortunately the customer information for the new contracts are only in german available.
When you are looking for english informations, we have an article for you.

kindly regards
Michael


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