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contract infomartion in english

  • September 5, 2022
  • 3 Antworten
  • 21 Aufrufe
T
Besucher:in

Hey, is there any way to get a confirmation that the number I have belongs to me? I need that for my bank account and they only accept english, so I cannot give them my contract. 
 

thanks 

 

Edit o2_Sven 05.09.2022/13:02: Moved from o2 Mobilfunk to English o2 Community: Mobile

Lösung von o2_Micha

Hi @Taco thanks for writting us here in the community 💙
Unfortunately the customer information for the new contracts are only in german available.
When you are looking for english informations, we have an article for you.

kindly regards
Michael

    3 Antworten

    bs0
    Legende
    Forum|alt.badge.img+43
    • bs0Legende
    • Legende
    • September 5, 2022

    This is a rather unusual request. Is this to set up online banking? Usually confirmation of a mobile number would be via SMS or a call to that number. Why does the bank need to see a document?

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    T
    Besucher:in
    • Taco
    • Autor
    • Besucher:in
    • September 5, 2022

    This is to change my banking number to my German one. Since this is in Greece, they have a lot of security measurements and they only accept Greek/English. 
    Sadly it’s the way it works here and I need to change my number in order to use mobile banking. They do not accept anything else. 

    o2_Micha
    • o2_MichaTeam
    • Team
    • Lösung
    • September 13, 2022

    Hi @Taco thanks for writting us here in the community 💙
    Unfortunately the customer information for the new contracts are only in german available.
    When you are looking for english informations, we have an article for you.

    kindly regards
    Michael

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