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Carsten77
Neuling

My O2 contract ended in January 2021, although I haven't  cancelled the contract yet. I am now planning to buy a new phone, is it possible that I get the same phone number with the new phone? Or do I need to change the number for a new phone?

 

Edit by o2_Katja: Verschoben in unsere Englisch Community

Lösung von o2_Kurt

Hi @Carsten77 ,

 

the contract extended itself for another 12 month, since no cancellation arrived.

That gives you a lot of options when it comes to contract extension. We’ll gladly take a look at the possibilities, I you’d like us to.

What kind of cellphone do you have in mind and what are your requirements in terms of included data volume, max price etc?

 

Best regards,

Kurt

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bs0
Profi
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  • Profi
  • 41935 Antworten
  • 8. Juli 2021

If the contract hasn't been terminated then it cannot have ended in January 2021. You could extend your contract by another two years and buy a new phone. Your phone number would remain the same. 


o2_Kurt
  • Moderator
  • 18706 Antworten
  • Lösung
  • 16. Juli 2021

Hi @Carsten77 ,

 

the contract extended itself for another 12 month, since no cancellation arrived.

That gives you a lot of options when it comes to contract extension. We’ll gladly take a look at the possibilities, I you’d like us to.

What kind of cellphone do you have in mind and what are your requirements in terms of included data volume, max price etc?

 

Best regards,

Kurt