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  • July 8, 2021
  • 2 Antworten
  • 13 Aufrufe
Carsten77
Besucher:in

My O2 contract ended in January 2021, although I haven't  cancelled the contract yet. I am now planning to buy a new phone, is it possible that I get the same phone number with the new phone? Or do I need to change the number for a new phone?

 

Edit by o2_Katja: Verschoben in unsere Englisch Community

Lösung von o2_Kurt

Hi @Carsten77 ,

 

the contract extended itself for another 12 month, since no cancellation arrived.

That gives you a lot of options when it comes to contract extension. We’ll gladly take a look at the possibilities, I you’d like us to.

What kind of cellphone do you have in mind and what are your requirements in terms of included data volume, max price etc?

 

Best regards,

Kurt

2 Antworten

bs0
Legende
Forum|alt.badge.img+43
  • bs0Legende
  • Legende
  • July 8, 2021

If the contract hasn't been terminated then it cannot have ended in January 2021. You could extend your contract by another two years and buy a new phone. Your phone number would remain the same. 

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
o2_Kurt
o2_Kurt
Forum|alt.badge.img+40
  • o2_KurtModerator
  • Moderator
  • Lösung
  • July 16, 2021

Hi @Carsten77 ,

 

the contract extended itself for another 12 month, since no cancellation arrived.

That gives you a lot of options when it comes to contract extension. We’ll gladly take a look at the possibilities, I you’d like us to.

What kind of cellphone do you have in mind and what are your requirements in terms of included data volume, max price etc?

 

Best regards,

Kurt

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