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Cannot log in O2 app


I cannot log in my app. It said "Die daten konnten nitch galaden werrden 502". I want to log in my app to register for new month 4g data because I still have money in my account. But now i cannot log in.

Edit o2_Bianca: Moved from o2 Prepaid to English o2 Community mobile

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Lösung von o2_Maria 4 April 2023, 19:25

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10 Antworten

I am facing the same issue, can someone please look into this

Maintenance is currently taking place.

Hello @Vu Phuong Mai ,
Hello @mpattadkal ,

Would you like to test it again?
The restrictions should be fixed by now. 

Best regards,
Maria

Hello i’m also facing the same problem when logging in in the app. Please fix that

 

Benutzerebene 7

hey @RamiT,

welcome to the o2 community :)

Could you please discribe your problem? Which issues are you faceing? From where do you try to login? Mobile or desktop?

Greetings,
Flo

Hi all,

i‘m got the same issue. In both App and Web i cannot log in and see my data. It always says please try later 

Benutzerebene 7

Hey @TShxd,
please use a "fresh" browser (delete cookies etc.) Have you already created a "My o2" account? With your phone number? 

Greetings,
Flo

Hello,

I also have the problem of not being able to log in either in the app or browser.

The message please try later always appears.

Even when I’m logged in here and i get to my o2 the please try late message appears.

Hello @Tomas453,

What kind of contract do you have? And is it also active?

Best regards

Hello @Tomas453 ,

welcome to the o2 Community 💙.

How is it going with the login to mein o2. Have you managed to get in by now?

 

Kind regards, Sven

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