Hi!

What announcement do you get when you call the prepaid number from another connection?

“Die von ihnen gewählte Rufnummer ist nicht vergeben”?

(The number you have dialed is not in service)

“Der Teilnehmer ist im Augenblick nicht erreichbar. Versuchen sie es zu einem späteren Zeitpunkt noch einmal”?

(The subscriber cannot be reached at the moment. Please try again later)

Mailbox?

My phone itself says that I have no network/service available on the SIM :/

Your answer doesn't match my question.

Hi @mausa ,
thank you for contacting us with your enquiry about your prepaid card. 
I am very sorry that you can no longer use the card. 
 You received a cancellation of the card by text message last November, as it had not be topup and used for a longer period of time. 
Sorry, but this card can no longer be reactivated. You can, of course, request a payout of your credit using the credit payout form. 

I hope I was able to help you. Many thanks to tearsbeforecrying for your support. 

BEST REGARDS
Michael