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Cancelling contract

  • January 21, 2022
  • 1 Antwort
  • 14 Aufrufe

Hello, 

I moved abroad and sent all the required documents to your customer service through mail but did not hear anything back. This is urgent and I would like my contract to be cancelled as soon as possible as I can’t use it anymore.

Is there an email address I can send my documents to make sure my request gets through?

Thank you

Lösung von o2_Kurt

Hi @TipTipTip ,

 

the cancellation has been set :hugging:

You should also receive a letter within the next fewdays (depending on how fast or slow the mailservice ( Post) is.

Please let us know if you need additional infos about the cancellation or the contract.

Have a nice evening!

Best regards,
Kurt

1 Antwort

o2_Kurt
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  • Moderator
  • Lösung
  • January 24, 2022

Hi @TipTipTip ,

 

the cancellation has been set :hugging:

You should also receive a letter within the next fewdays (depending on how fast or slow the mailservice ( Post) is.

Please let us know if you need additional infos about the cancellation or the contract.

Have a nice evening!

Best regards,
Kurt