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Hi everybody,

I noticed something happened to my o2 number. I am not receiving SMS anymore in most of the cases that I need to receive an SMS to validate some account and whatnot.

I noticed this happened around the same time I changed the mobile physical chip to a eSim. Not sure if this is related though.

Also, I receive SMS when I travel from Germany to another country (that roaming SMS) and once I received a storm notification in Poland. I can’t receive any other type of SMS.

 

Can you help me with that?

Thanks!

Please, you can close the topic!

 

I’ve found this topic:
 

I had the same problem.

I went to the app and changed the SMS configuration to send SMS to the eSim card instead of the physical one.

Hello @mrpopo ,

welcome to the o2 Community 💙.

We generally do not close topics, but we are happy that you were able to solve your issue and managed to find the info to do so here in the Community 😍.

 

Kind regards, Sven

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