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Can I get an itemised bill -

E
Neuling

Hi I just saw some past invoices and I want to know why they are so high - can I get an itemised bill with all my calls made on the past few months. I just saw my invoices and look very high the last 2 months. I want to know if i did any international calls - meaning I may need to change my plan.

 

edit o2_Solveig 31.05.2023, 14:46 Uhr moved from o2 Mobilfunk → English o2 Community 

    2 Antworten

    bs0
    Profi
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    • bs0Profi
    • Profi
    • 41488 Antworten
    • 31. Mai 2023

    You can only opt to receive itemised bill for the future.

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    o2_Sven
    • o2_SvenModerator
    • Moderator
    • 15517 Antworten
    • 2. Juni 2023

    Hello @EnglishQuestion ,

    welcome to the o2 Community 💙.

    As bs0 has said, you can receive an itemised bill, but this is only possible for any future bill. We can’t issue one for any past months. If you have questions or need help concerning this, please let us know.

     

    Kind regards, Sven

    Der Wochenrückblick - https://g.o2.de/wcr

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