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  • 7. Februar 2022
  • 1 Antwort
  • 22 Aufrufe

Cant login the o2 app?

 

Edit by o2_Katja: Moved to our english community

Lösung von o2_Andrea

Dear @Ambasadaturke ,

welcome to our community. :chipmunk:

Can you not log in only in the o2 app or also in the online portal?
Otherwise, please delete the cookies and cache for your browser and then restart it. Does it work then?
We had a disruption at the weekend, which is why there were problems with logging in. Is it working again now?

Kind regards,

Andrea

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o2_Andrea
  • Team
  • 26467 Antworten
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  • 7. Februar 2022

Dear @Ambasadaturke ,

welcome to our community. :chipmunk:

Can you not log in only in the o2 app or also in the online portal?
Otherwise, please delete the cookies and cache for your browser and then restart it. Does it work then?
We had a disruption at the weekend, which is why there were problems with logging in. Is it working again now?

Kind regards,

Andrea


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