The O2 home box was working normally, until it suddenly got disconnected from the internet. I have been waiting for last half a day, but still there is no internet connection.
I checked all the cables connected, and everything is good, but cant get the internet connection.
what could be the problem here ?
Thanks
Abhishek
EDIT: verschoben von Mobilfunkdienste in Englisch o2_Maria
Edit by o2_Manuela: moved to English o2 Community: Broadband & Landline. 06.11.22, 11:55 Uhr
Lösung von o2_Manuela
Hello
welcome to our community! 💐
From here it is not possible to say, what exactly could be the issue.
You can call our technicians over our hotline and tell them, that you have issues with your connections.
Our technicians can open a technical ticket for you, to solve the issue and after that, you can surf normally again. 😊
You can keep us here updated if you like to.
If you have further questions, just ask, I am happy to help. 😊
Best regards,
Manuela
Hello
welcome to our community! 💐
From here it is not possible to say, what exactly could be the issue.
You can call our technicians over our hotline and tell them, that you have issues with your connections.
Our technicians can open a technical ticket for you, to solve the issue and after that, you can surf normally again. 😊
You can keep us here updated if you like to.
If you have further questions, just ask, I am happy to help. 😊
Best regards,
Manuela
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