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Internet activation

  • April 27, 2022
  • 2 Antworten
  • 34 Aufrufe

Hallo@O2_Giulia

I still don't have the Internet, I haven't received the email about Benutzername, and I can't activate my network. Of course, the technicians have come to my door and installed it for me. Now I can't activate it. I still don't have the Internet.

Viele Grüße

Giulia

 

 

 

Edit o2_Giulia: moved to English Community: Broadband/DSL

Lösung von o2_Giulia

Hello @wutianyu,

and welcome to our o2 Community 🙂

Your order confirmation including your access data for the router has been sent to you by letter twice already. I will send it by email now and hope this will help.

If you have any further questions please let us know.

Best regards

Giulia

2 Antworten

  • Autor
  • Besucher:in
  • April 28, 2022

Hallo o2_Giulia

I still don't have the Internet, I haven't received the email about Benutzername, and I can't activate my network. Of course, the technicians have come to my door and installed it for me. Now I can't activate it. I still don't have the Internet.

Viele Grüße

Giulia

 

 

Edit o2_Giulia: moved to new topic in English Community: Broadband/DSL


o2_Giulia
  • Moderatorin
  • Lösung
  • April 29, 2022

Hello @wutianyu,

and welcome to our o2 Community 🙂

Your order confirmation including your access data for the router has been sent to you by letter twice already. I will send it by email now and hope this will help.

If you have any further questions please let us know.

Best regards

Giulia