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Entschuldigung Aufgrund technischer Probleme können Ihre Daten in Mein O2 derzeit nicht geladen werden.


I wasn't an O2 customer, but I just placed an order and am waiting for it to be shipped. Now I got an email that I need to confirm my email address.

 



But when I try to confirm the email, I get the following error. what should I do ?

edit o2_Solveig 06.08.22, 09.56 Uhr verschoben vom Digitalen Wohnzimmer → english mobile

Lösung von Sächsin

You must register as a "my Handy" customer with the contract number ((to be found on the invoice for the device, the invoice comes a few days after delivery of the device by letter).

 

https://login.o2online.de/idm/#/registrieren/start

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5 Antworten

schluej
Superstar
  • 15838 Antworten
  • 6. August 2022

Moin Moin,

می توانید "دوباره امتحان کنید" را امتحان کنید. شاید فردا دوباره امتحان کنید.
مدار مجتمع

Erneut Versuchen = "دوباره امتحان کنید"


Edit o2_Kurt 06.08.22 / 10:26 Uhr: Englische Übersetzung eingefügt

You can try "Erneut versuchen". Maybe try again tomorrow.

o2_Sven
  • Moderator
  • 15517 Antworten
  • 6. August 2022

Hello @Mosipishi ,

welcome to the o2 Community 💙.

Before you get access to mein o2 you will need to register your contract to it. For this you’ll want to wait until you have received the SIM or until after the DSL contract ist activated. If you have any further questions, please let us know.

 

Kind regards, Sven


  • Autor
  • Neuling
  • 2 Antworten
  • 6. August 2022
o2_Sven schrieb:

Hello @Mosipishi ,

welcome to the o2 Community 💙.

Before you get access to mein o2 you will need to register your contract to it. For this you’ll want to wait until you have received the SIM or until after the DSL contract ist activated. If you have any further questions, please let us know.

 

Kind regards, Sven

thank you for your answer. the problem is, I ordered a MacBook and it is not a SIM or DSL. and in the registration form, there is no option for a device contract. 


Sächsin
Superstar
  • 25719 Antworten
  • Lösung
  • 6. August 2022

You must register as a "my Handy" customer with the contract number ((to be found on the invoice for the device, the invoice comes a few days after delivery of the device by letter).

 

https://login.o2online.de/idm/#/registrieren/start


o2_Manuela
  • Team
  • 4991 Antworten
  • 8. August 2022

Hello @Mosipishi , 

It´s great how much support you already received. 😊

Please let us know if the registration in Mein o2 and the verification of your e-mail adress was successful. 

 

Best regards, 

Manuela

 

 


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