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10 digit pin, username & password to reset router

  • Sept. 17, 2019 5:26 PM UTC
  • 5 Antworten
  • 1762 Aufrufe
Besucher:in
Hello,

I need to reset my router.

I have read that in order to do this I need my username, password & 10 digit pin number.

Is this the same username (i.e. my email address) that I use to login at https://login.o2online.de/ ?

I also do not have a 10 digit pin number.

Could you please help me find these details?

Thanks,
Tanya

Lösung von schluej

Moin Moin,
to find the 10 digit pin you have to login to Mein O2 with your phone number.
On the left menu to "Tarife & Optionen" and on the right tab click on "Vertrag verwalten"on "Weiter".
Than "Zugangsdaten für Ihren DSL-Router".


The number below "VoIP PIN" is the one you need!

Zur Antwort springen

    5 Antworten

    schluej
    Legende
    • schluej
    • Lösung
    • Sept. 17, 2019 5:33 PM UTC
    Moin Moin,
    to find the 10 digit pin you have to login to Mein O2 with your phone number.
    On the left menu to "Tarife & Optionen" and on the right tab click on "Vertrag verwalten"on "Weiter".
    Than "Zugangsdaten für Ihren DSL-Router".


    The number below "VoIP PIN" is the one you need!

    Live long and prosper 🖖
      Besucher:in
      • Tanyahhh
      • Autor
      • Besucher:in
      • Sept. 17, 2019 5:58 PM UTC
      Hello @schluej,

      Thanks for the quick reply!

      I have tried resetting my router by pressing the 'reset' button on the router with a thin pencil.

      When I do this something resets, but I can immediately use the internet again (e.g. facebook), and it still asks me for a password when I go to http://192.168.1.1/.

      I would really like to change this password & change the password of my router, as it seems someone has been using my data.

      Please can you help?

      Thanks again,
      Tanya
      schluej
      Legende
      • schluej
      • Sept. 17, 2019 6:06 PM UTC
      You have to press the reset button for at leased 10 seconds (power should be on in this time, and the system should be up).
      Live long and prosper 🖖
        Besucher:in
        • Tanyahhh
        • Autor
        • Besucher:in
        • Sept. 17, 2019 6:20 PM UTC
        Thank you very much! It worked!

        Is there a way I can see which devices were connected in the last 30 days?
        schluej
        Legende
        • schluej
        • Sept. 17, 2019 6:33 PM UTC
        Not after a this reset. That "kills" every thing.
        I am not using this router. Try a look under "Heimnetz".
        And with luck it could be in LAN the default release time is 7 days for DHCP.
        So a device should be visible for 7 days...
        Live long and prosper 🖖
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