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How can I change my main phone number

  • Okt. 3, 2019 5:42 PM UTC
  • 5 Antworten
  • 207 Aufrufe
Besucher:in
I would like to change my main phone number, but when I'm trying to open "Meine Daten" or any other pages from "Mein O2 Übersicht" column it alway redirects me to https://hilfe.o2online.de/ and does nothing.

Lösung von anonymous3000

Solved it by logging in using "Rufnummer" instead of useraname or email.
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      5 Antworten

      Denner
      Legende
      Forum|alt.badge.img+40
      • Denner
      • Legende
      • Okt. 3, 2019 5:44 PM UTC
      use the app for mobile devices from apple store or googe store
      42! 07.99
        • Anonymous
        • Okt. 3, 2019 5:46 PM UTC
        Try to login with your phone number and not with your email address / user name.
          Besucher:in
          • anonymous3000
          • Autor
          • Besucher:in
          • Okt. 3, 2019 5:48 PM UTC
          It doesn't work, it offers me to prove the phone number which I don't have access to anymore. The same as on the web versions of this website.
          • Anonymous
          • Okt. 3, 2019 6:01 PM UTC
          Is the current mobile number registered with My o2?

          What do you want to do exactly?
          Besucher:in
          • anonymous3000
          • Autor
          • Besucher:in
          • Lösung
          • Okt. 3, 2019 6:06 PM UTC
          Solved it by logging in using "Rufnummer" instead of useraname or email.
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