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Hello,

I have sent a letter requesting the termination of my contract on 14.05.2019, but the Deutsche Post tracking number does not confirm the delivery at O2 Customer Service office.

I have already left Germany. How can I confirm that my contract is cancelled?

Thank you.
Hi @inaie,



thanks a lot for your message.



In order to check your cancellation, I still need some further details.



Therefore, I have just sent a personal message from o2_Support to you.



Please reply to this personal message.



Thanks a lot.



Loving greetings,

Tobias

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