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iphone locked


asielius
Neuling
hi !!i am very problem!!i bay iphone 5 wifh out contract in your shop (646 euro) and my iphone is locked ((((i how warranty !!!please help me unlock this phone  

 

 

IMEI: 013403008353113
SERIAL: C35JMUCADTWF
family: iPhone
product description: IPHONE 5 16GB WHITE
product version: 6.0.2
product sold by: TELEFONICA GERMANY GMBH CO. OHG
coverage status: Apple Limited Warranty
coverage end date: 01/21/14
purchase date: 01/22/13
purchased in: Germany
mac address: f0d1a97ddfc4
bluetooth mac address: f0:d1:a9:7d:df:c5
iccid: 89014104232974819756
country code: US (United States)
carrier code: AT&T - United States USA (United States)
locked: yes
activated: yes
first activation date: 23-01-2013 04:11:46
last activation date: 23-01-2013 04:11:46
initial activation policy: 1 (Unassigned factory default - Apple carriers only. SIM Swap triggers rebricking.)
applied activation policy: 1 (Unassigned factory default - Apple carriers only. SIM Swap triggers rebricking.)
next tether policy: 1 (Unassigned factory default - Apple carriers only. SIM Swap triggers rebricking.) sorry for bad English ((i am ukraine  photo screen i upload ficebook   

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4 Antworten

asielius
Neuling
  • Autor
  • Neuling
  • 2 Antworten
  • 23. Januar 2013
plese give me answer for help((((how use this iphone?its ipnone 5 is locked apple carrera

 

Anhang entfernt, da es persönliche Daten enthielt.


asielius
Neuling
  • Autor
  • Neuling
  • 2 Antworten
  • 23. Januar 2013
foto warranty

 

Anhang entfernt, da es persönliche Daten enthielt.


andante
Superstar
Forum|alt.badge.img+3
  • Superstar
  • 11886 Antworten
  • 23. Januar 2013
Hi!

You bought your device but in a shop. They can not help you? Devices with o2 are not logged. Maybe what happens is different?

regards Claudia


Forum|alt.badge.img
  • Star
  • 6108 Antworten
  • 24. Januar 2013
o2 Germany never sold any Apple Devices with Simlock oder Netlock. So I can't imagine how this could happen. It seems that your iPhone has a lock to AT&T Network.

 

Have you ever used a SIM Card of the AT&T Network in your Device?

 

But i fear that o2 Germany can't unlock your device. All that o2 Germany can do will be to swap your iPhone to a new one. But maybe the Apple Costumer Care Service can help you, and unlock your Device via iTunes Synchronisation.