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payment failures


Good afternoon .I got a very important problem and I would like someone to advice me....I entered O2 online and I figured out that I hadn't payed my last 3 monthly bills for a mobile phone device...as a result I saw that I now have to pay the whole amount instead of laying every month ...What is your advice ?

24.02.2023 11:01 o2_Katja: moved to english community, previously Mobilfunkvertrag

4 Antworten

0179LoopUP
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  • 3324 Antworten
  • 23. Februar 2023

@Kostaskara2310 

Hello, do you mean your MyHandy contract? Did you perhaps go to early redemption or what do you think?


0179LoopUP schrieb:

@Kostaskara2310

Hello, do you mean your MyHandy contract? Did you perhaps go to early redemption or what do you think?

Yes that's what I mean ...I don't know what happened I think that this happened from the payment failures 


0179LoopUP
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  • 23. Februar 2023

@Kostaskara2310 

Best thing to do is call the billing department tomorrow. The phone number is
 

 


o2_Steffen
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  • 14674 Antworten
  • 25. Februar 2023

Welcome to the Community @Kostaskara2310 and thanks for the fast support 0179LoopUP. 💙

@Kostaskara2310 have you been able to reach the billing department by phone?

Best regards

Steffen


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