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homespot geht nicht

  • 12. Januar 2020
  • 1 Antwort
  • 175 Aufrufe

  • Neuling
  • 2 Antworten

I ordered homespot few weeks back. After a lot of confusion I got the device. Worked perfectly first 2 days, and then it was down for 2 days on a weekend. I wasted a lot of my weekend time trying to make it work but no luck. It started working on it's own few days later. 

The same thing happened again this weekend and has not been working. I work from home so internet connectivity is very crucial for me. I have suffered alot already with this. I am on the verge of canceling the contract.

Lösung von o2_Andrea

Dear @Srsz ,

 

welcome in the forum.

Please do not spread your request here in the forum over several posts, but stay in one. Distributing the requests can extend the processing time for you and other customers!
For you it goes on here, where you already got a reply from me: https://hilfe.o2online.de/mobiles-internet-lte-homespot-21/o2-homespot-mobilfunkverbindung-geht-nicht-weiterer-kunde-loesung-508375

 

Kind regards,

Andrea

 

This post is closed now.

 

 

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1 Antwort

o2_Andrea
  • Team
  • 26467 Antworten
  • Lösung
  • 16. Januar 2020

Dear @Srsz ,

 

welcome in the forum.

Please do not spread your request here in the forum over several posts, but stay in one. Distributing the requests can extend the processing time for you and other customers!
For you it goes on here, where you already got a reply from me: https://hilfe.o2online.de/mobiles-internet-lte-homespot-21/o2-homespot-mobilfunkverbindung-geht-nicht-weiterer-kunde-loesung-508375

 

Kind regards,

Andrea

 

This post is closed now.