hello, i wanted to insert the code for adding my credit but i accidentally pressed a the recharge option that directly charges my bank account. the bank account that was connected has been closed but the credit has been added into my account. will the amount be decreased and dealt with immediately?
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Hello
welcome to our o2 Community 
If the bank account has already been closed, the direct debit will be refused by your bank. A fee of EUR 4.00 will be charged for a returned direct debit.
Were you able to top up your balance with the code as well?
Best regards
Giulia
Hello
even though you haven't replied yet, I wanted to ask you about the current status! Did the top-up via code still work?
If we can still provide support or if you have any questions, please get in touch with us again 
Best regards
Daniela
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