Hi, i am using prepaid 02. A week ago, i found an offer regarding 15 Gb special for 02 birthday, i make a mistake because i register in the web, and ask a new card. They sent me a new card, but with a different number. Can i use the 15gb plan in my old number.is it possible to migrate the offer from the new card to old card?
Regards
Lösung von o2_Giulia
Hello
welcome to our o2 Community 😊
Unfortunately it is not possible to migrate a plan from one prepaid card to another. You can of course cancel your old prepaid card and have your number transferred to the new card.
Please find more information in our Prepaid section here:
Best regards
Giulia
Hello
welcome to our o2 Community 😊
Unfortunately it is not possible to migrate a plan from one prepaid card to another. You can of course cancel your old prepaid card and have your number transferred to the new card.
Please find more information in our Prepaid section here:
Best regards
Giulia
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
