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I would like to remove completely (not change) my bank account details from my O2 account for safety reasons. But there is no option to remove bank details once we have entered it, there is only change option.

How to delete the bank account details?

 

You would need to send a letter to o2 to revoke the direct debit.

Hey @dpk2307, 

 

you can stop the direct debit but not remove the bank details completely. But - your data is safe on our portal.

 

Kind regards

Sandra

Safety reasons? That’s a new one!

 

Hi,

And how do we stop the direct depit? Do we have to contact the bank itself?

Best regards

Hello @A.M.D.,

welcome to our o2 community. :blush:

No, you don’t need to contact your bank in order to change your charging option. You can change the settings on your “Mein o2” account. Just remove the checkmarks and your sim won’t be charged automatically anymore. 

Let us know if you need any further support from us. :innocent:

Best regards,

Irma 

 

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