Skip to main content
Warum O2 Service
Gelöst

Delete bank account details from my O2 account


I would like to remove completely (not change) my bank account details from my O2 account for safety reasons. But there is no option to remove bank details once we have entered it, there is only change option.

How to delete the bank account details?

 

Lösung von o2_Sandra

Hey @dpk2307

 

you can stop the direct debit but not remove the bank details completely. But - your data is safe on our portal.

 

Kind regards

Sandra

Zur Antwort springen
War das hilfreich für dich?
0% fanden die Informationen hilfreich

5 Antworten

bs0
Profi
Forum|alt.badge.img+9
  • Profi
  • 41786 Antworten
  • 9. August 2020

You would need to send a letter to o2 to revoke the direct debit.


o2_Sandra
  • Team
  • 3036 Antworten
  • Lösung
  • 10. August 2020

Hey @dpk2307

 

you can stop the direct debit but not remove the bank details completely. But - your data is safe on our portal.

 

Kind regards

Sandra


Denner
Legende
Forum|alt.badge.img+4
  • Legende
  • 22404 Antworten
  • 10. August 2020

Safety reasons? That’s a new one!

 


  • Neuling
  • 1 Antwort
  • 25. Juni 2021

Hi,

And how do we stop the direct depit? Do we have to contact the bank itself?

Best regards


o2_Irma
  • Team
  • 490 Antworten
  • 1. Juli 2021

Hello @A.M.D.,

welcome to our o2 community. :blush:

No, you don’t need to contact your bank in order to change your charging option. You can change the settings on your “Mein o2” account. Just remove the checkmarks and your sim won’t be charged automatically anymore. 

Let us know if you need any further support from us. :innocent:

Best regards,

Irma 

 


Deine Antwort