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New router setup

J
Neuling

Hello everyone,

 

For the last year I was using an O2 Internet contract stipulated by my landlady. At the end of October  the contract expired and she extended it. It is now under my name since the 30.10.2019.

The offer is O2 my Home M Flex. The line connection is working because I have been using the previous router up to now (FritzBox 7490). Unfortunately this router must now be returned, therefore I tried to set-up another router that I have, a FritzBox 7170. I cannot manage to get it working though, it does not connect to the DSL.

 

Two weeks ago I received a confirmation mail for the new contract, but there was neither a customer code nor a landline code. In this mail it was written that I would have received a second e-mail, which never arrived.

 

Could you help me please?

 

Jean

 

Lösung von blablup

Jean90 schrieb:

I tried to set-up another router that I have, a FritzBox 7170. I cannot manage to get it working though, it does not connect to the DSL.

This the expected behaviour, because the AVM Fritzbox 7170 does not meet the current interface description and can not be used with a VDSL connection. 

Make sure that you use a DSL Router that supports VDSL2 vectoring (G.993.5) and Improved Impulse Noise Protection (G.998.4) . The AVM Fritzbox 7590 and 7530 can be recommended.

If you have taken over the contract of somebody else, so you also have taken over the landline phone number.

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    • blablupLehrling
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    • 14. November 2019
    Jean90 schrieb:

    I tried to set-up another router that I have, a FritzBox 7170. I cannot manage to get it working though, it does not connect to the DSL.

    This the expected behaviour, because the AVM Fritzbox 7170 does not meet the current interface description and can not be used with a VDSL connection. 

    Make sure that you use a DSL Router that supports VDSL2 vectoring (G.993.5) and Improved Impulse Noise Protection (G.998.4) . The AVM Fritzbox 7590 and 7530 can be recommended.

    If you have taken over the contract of somebody else, so you also have taken over the landline phone number.

    o2_Manga
    J
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    Neuling
    • Jean90
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    • Neuling
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    • 14. November 2019

    Thank you very much blablup. I will make sure I get a router that matches those standards.

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