Hi,
I’ve made a mistake with my date of birth during activation of sim card and now I can’t proceed with IdentityTrust-App. It’s not possible in the web page update date to the correct. Could you please advise how I can update my data?
Regards.
Edit by MXP_Alex: Moved to English o2 Community
Hi
Wecome to our o2 Community.
I assume in this special case its best and fastest solution to order a new prepaid card with the correct date of birth.
Best Regards Matze
Did you order the sim card online (www.o2-freikarte.de) or did you bought a starter-pack in a store?
Hi
Any Update from your side?
Were you able to active your prepaid simcard, or did you order a new one?
Best Regards.
Matze
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