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Hello! So, I have an unpaid phone bill for o2, because they tried to make an automatic payment from my bank account and i didn't have any money in at the moment. 

I can pay my phone bill now but i dont know how. should i use the iban stated in the description of my phone bill in my bank account and sent the money there?

Or is there any other way?

Hi @SpookiePoo ,

if you’ve got the time you can go to an o2 Store and pay your bill there. 
 

BW 

Witti


Hello @SpookiePoo,

all information about paying an outstanding bill you can find here:

Kind regards
Jessica :nerd:


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