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  1. I started number transfer in o2 dashboard but didnt receive any notification,confirmation or email.
  2. Started cancellation on (MOBC) Freenet FUNK network 

 

Now my question is what are next steps, where do I track my progress etc? 

 

 

Hi @AleksandarP,

freenet FUNK writes about this:

You want to leave us? That's a pity! You can, of course, take your freenet FUNK number with you to a new provider. TIP: Order the number transfer and cancel freenet FUNK only after your number has been transferred. The processing of the order with your new provider takes longer than the cancellation with us. You would also not be reachable for a few days. We reserve the right to cancel the freenet FUNK contract in case of a successful number export. We do not charge anything for the number transfer. Our service provider name is "freenet DLS GmbH" and the service provider ID is "MOBC".

Source: https://www.freenet-funk.de/faq/

Since freenet FUNK has a daily cancellation period and you have already cancelled, you might not be reachable until your porting, which takes about a week.

Otherwise, you have done everything right. You should receive a message from o2 shortly telling you on which date your number will be ported.

Kind regards
Alex


Thank you @MXP_Alex , was strange that there were no email confirmation - but I did get it yesterday about Rufnummern-Mitnahme, so I will wait and update a progress.


Kind Regards,

Aleksandar


Hello @AleksandarP ,

welcome to the o2 Community 💙.

If you have received a notification about the porting then everything should be proceeding along as planned, should any further questions arise in the future, then of course feel free to come and ask here. Thank you MXP_Alex for the quick help and information.

 

Kind regards, Sven


I could not find information what will happen with my o2 number, can I keep 2 numbers or it will be disabled forever - need to know because some 2FA etc. ?

 


Hello @AleksandarP ,

once your old number is ported over, it completely replaces your currently used number. That one was only assigned to you temporally until the porting is completed.

 

Kind regards, Sven


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