Hello, I want to transfer my mobile number to another provider. Could you please help me on this issue?
Edit o2_Antje: Moved from Prepaid to English Community / 26.06.2024
Hello, I want to transfer my mobile number to another provider. Could you please help me on this issue?
Edit o2_Antje: Moved from Prepaid to English Community / 26.06.2024
You release your prepaid phone number in the o2 app.
Hello
I see that Bumer has already given you a great guide here
Did everything work out with the phone number release? Or do you still need support?
Best regards
Cora
Hi, unfortunately it is not working.
what exactly isn't working? Is the SIM card still active? What is displayed in the customer portal?
Hello
it seems our server was temporarily not available. Could you open the mobile number portability site in the meantime or is it still not working?
Best regards,
Michi
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