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Hi !  I have a mobile phone contract where I had to pay the advance for the phone, the transaction was attempted and I didn't have enough money in my account, this Transaction disappeared, how can I proceed to be able to pay the advance?

 

 

EDIT: verschoben von Apple in Englisch   o2_Maria

Hello @nv.vl4d

thank you for your contribution to our o2 community! 
In the meantime, have you already found a solution to your problem? 
Did you receive an info to transfer the costs manually accordingly?

Kind regards
Jessi 😊


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