When I wanted registered in the o2 . They have told me should I pay 25 euro but right now I am paying 42 euro. This is jot correct at the my contract wrote should I pay 25 euro.
Please solve this problem. All people paying 20 until 25 euro.
But i am paying 42 euro for 10 m/s speed. This is funny.
13.10.2022 10:32 o2 Katja: moved from My Home to our english community
18.10 o2_Matze: moved from Broadband to mobile
Hi
Have you already checked your bill? Has a discount expired because it was limited or your minimum contract period is over?
For example, the o2 Free Unlimited Smart costs 39.99 EUR per month for new customers. Less for o2 customers with a discount. For young people EUR 29.99.
Kind regards
Alex
Da gab es ein Angebot das man 34,99 Euro Anschlusspreis und 24,99 Euro monatlicher Grundpreis bezahlt. Das kann die erste Rechnung von ~42 Euro plausibilisieren.
Dafür müsste man aber das Angebot und die Rechnung sehen um es genau sagen zu können.
Danke für den Hinweis 
Hi
Welcome to our o2 Community.
I see in the documents that you went back to the o2 shop to clarify the problem.
Did you find a solution together with our local colleague ?
Best Regards Matze
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