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service Outage

  • 9 April 2022
  • 1 Antwort
  • 22 Aufrufe

 We live in Mittelbrunn and since the snow storm last night 8-April-22, we have had zero o2 mobile signal. The internet works just fine, but where we usually have fantastic signal we now have nothing. 
 

I assume the storm messed up a cell tower, but haven’t been able to find how to report the signal loss, or check to see if there is an estimated time of repair. 
 

any information would be appreciated. 

Moved to Englisch Community / o2_Antje


1 Antwort

Benutzerebene 7

Hello @KennedyMittelbrunn,

welcome to the o2 Community!
Thank you for your request. 💙

In the meantime, have you received any more information about the outage since the storm? Or was it possibly only a short-term disruption that has already been repaired?
Feel free to give us feedback on this.

Kind regards
Jessica 🌷

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