I recently got a new “Handy mit Vertrag” and i clicked the option Rufnummermitnahme. Just activated the eSim through the letter i received. Unfortunately it gave me a new number instead of carrying forward my old number. My old number is also from O2. Please let me know if anything can be done to replace the number with my old number.
Gelöst
Problem with number porting
Lösung von Bumer
Use this form to transfer your old phone number to the new contract.
- 23953 Antworten
- Lösung
Use this form to transfer your old phone number to the new contract.
- Moderator
- 15517 Antworten
Hello
welcome to the o2 Community 💙.
Internal portings are generally a bit more complex in nature, which is why that requires the additional step with the form that Bumer has already linked here. Just fill that out with all the relevant data and send it in and, then you should soon enough hear from us about the porting of your number.
Kind regards, Sven
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
