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ordered

  • 22. September 2023
  • 1 Antwort
  • 32 Aufrufe

I ordered iPhone 15 pro max with sim I got reference number but then I checked it’s showing nothing XXXXX this my order number I called but they said it’s cancelled why?

Edit o2_Antje: Order number deleted and moved to English Community / 22.09.2023

Lösung von o2_Sven

Hello @Syedsyed ,

welcome to the o2 Community 💙.

Generally if an order ends up getting cancelled, you’ll be receiving a confirmation for this, there you will also find the address of the “Auskunftsstelle” please direct any questions as to why the order was cancelled there, as we are also not privy to that information.

 

Kind regards, Sven

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o2_Sven
  • Moderator
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  • 22. September 2023

Hello @Syedsyed ,

welcome to the o2 Community 💙.

Generally if an order ends up getting cancelled, you’ll be receiving a confirmation for this, there you will also find the address of the “Auskunftsstelle” please direct any questions as to why the order was cancelled there, as we are also not privy to that information.

 

Kind regards, Sven


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