I’ve ordered iphone 15 pro max. with M pack contract. I recived my phone and its contract on Friday. Yesterday i got a post which says I’ve received my sim-card but there is no sim-card! I don’t know what’s sense of becoming phone without SIM-Card? And I don’t know what will happen now. Who will help me in this situation?
EDIT: verschoben von o2 Simkarte: Bestellung&Aktivierung in English: Mobile; o2_Maria, 05.11.23; 10:33 Uhr
Hello
The SIM card comes separately by post.
Best regards
Hi 
I am glad, you quickly received an answer from Vilureef. The SIM card should be with you soon. You can let us know here, when you received it.
Kind regards, Ines.
Thanks a lot! That’s nice you guys quickly feedback. Yesterday I received my post and about 1 hour ago I activated my card. Thank you very much. But now I have kind of a problem; before this card i was not a o2‘s member but as you see i have an account. Now i am a member of o2 but I can’t enter the app properly because i created an acc with gmail. How can i switch my gmail to Mein O2 with the number i‘ve gotten yesterday? Thanks again.
Hello
Great that the activation worked.
Please log out completely here and then register again with your o2 phone number.
Best regards,
Maria
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
