Dear o2 Support,
I would like to activate the opt-in for my o2 prepaid card so that I can take my phone number with me to another provider.
I could not find the function either under the My o2 app.
Thank you in advance for setting the opt-in option.
Sincerely,
A.M.
Edit: moved from prepaid and masked real name, 01.12., 12.52 Uhr o2_Micha
Hello
nice to hear from you. You can release the number porting directly in My o2.
In the My o2 app you can find this under:
"Tariff & Options" - "Number portability" - "Release number now".
I moved your thread to the english section and masked your full name, because we are writting in a public community.
kind regards
Michael
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
