This month I have order oculus quest vr but I have problem vr is not working properly offently becom hanged and have to restart. So iwant to send back and. And I want  New set of vr which one is work properly. 

Hi @Sufianansari,

thanks for your message.

I regret that the OCULUS Quest VR Gaming system is not working properly.

Did you already check this report here, how to use this gaming system: OCULUS Quest VR Test-report

Further support you also get here: OCULUS Support

The oculus-support-website is also available in English.  

I hope I already could help you with this information.  

Loving greetings,

Tobias

I want to send back this oculus 

Hi @Sufianansari,

thanks for your quick reply.

Are you still in the withdrawal-period of 14 days? If yes, you can follow the procedure described here: return

If you already have past the withdrawal-period of 14 days, I would suggest that you first of all contact the OCULUS support-team.

Loving greetings,

Tobias