hello @Arsh, welcome at our community. Unfortunately that are not the complete numbers.

Are you already registered at Meino2 or the Meino2App? There you can see the whole number.

What do you need the number for? Maybe we can help you without it.

Kind regards, Ines.

Hi Ines, thank you for the response. I am moving out of Germany by the end of this month (March) and wanted to get my prepaid account deactivated. Can I do it online somehow? 

Hi @Arsh, 

I regret that you like to end your prepaid-card because of moving abroad. 

The prepaid-card will be terminated automatically. What you just need to do is to deactivate all packages that you have ordered like internet-and tariff-packages that are always valid for 28 days. 

You can deactivate the packages here: deactivation of prepaid-packages online 

If you still have a remaining amount on your sim-card at the end of the month, just fill out this document: pay-off the remaining amount for transfer to bank-account

The remaining amount will then be transferred to your personal bank-account. 

I hope I could be of help to you. I wish you all the best. 

Loving greetings,

Tobias

Hello,

I have the same problem. I can’t find my Prepaid SIM number. I can only see my normal telephone number but not SIM card (which is different).

I changed to a new Postpaid contract from O2 but I still have some amount left in my prepaid SIM. I want to transfer that rest balance to my account.

I have downloaded the required document which requires SIM card number and it explicitly stated that it is mandatory to even consider the application but how and where can I find the SIM card number??

Regards,

Ravi

Hello @Smithravi,

there are the following possibilities:

a) Read from the SIM card

and b) with a trick also under "My o2"

We pretend to order a replacement SIM (but we don't) https://www.o2online.de/ecare-prepaid/sim-bestellen

Your current SIM serial number is displayed there!

Kind regards
Jessi

Addendum @Smithravi:
Now I forgot the current payout form, you can find it here: Click.
The credit will be paid into your account.