Skip to main content
Warum O2
Warenkorb
 Service
Lösung

o2 homespot contract cancellation

  • December 2, 2020
  • 1 Antwort
  • 108 Aufrufe
A
Besucher:in

I took an o2 homespot contract less than a month ago. But now my landlord os not allowing me to use it as according to him it's creating interference with their internet system. How can i cancel my contract? 

Lösung von o2_Manga

Hi @adi_dhall 

 

welcome to our community. :relaxed:

If you signed a contract with a monthly period you can cancel it with a 30 days notice. Otherwise a contract of 24 month has to be fulfilled. Did you try to put the homespot to another room to minimize the disturbance of the internet connection?


Greetings

1 Antwort

o2_Manga
  • o2_MangaModeratorin
  • Lösung
  • December 8, 2020

Hi @adi_dhall 

 

welcome to our community. :relaxed:

If you signed a contract with a monthly period you can cancel it with a 30 days notice. Otherwise a contract of 24 month has to be fulfilled. Did you try to put the homespot to another room to minimize the disturbance of the internet connection?


Greetings

Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
© Telefónica Germany GmbH & Co. OHG Telefónica