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o2 free m Boost Online

M
Neuling

Hello i just want to ask how can i cancel my o2 free m Boost Online? I already avail the o2 free unlimited i just want to cancel my o2 free m boost online

Lösung von o2_Jan

Hi @Mharcky,

welcome to the o2 community!

Usually, you can cancel any contract you have made online within the first 14 days with a form (“Widerruf”) provided in the confirmation mail of your contract.

However, I have sent you a direct message via our @o2_Support account regarding this matter; by answering it directly, you can send us some information so that we can find your contract in our data system.

Best regards,
Jan.

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    7 Antworten

    o2_Jan
    • o2_JanTeam
    • 3264 Antworten
    • Lösung
    • 8. November 2019

    Hi @Mharcky,

    welcome to the o2 community!

    Usually, you can cancel any contract you have made online within the first 14 days with a form (“Widerruf”) provided in the confirmation mail of your contract.

    However, I have sent you a direct message via our @o2_Support account regarding this matter; by answering it directly, you can send us some information so that we can find your contract in our data system.

    Best regards,
    Jan.

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    M
    Neuling
    • Mharcky
    • Autor
    • Neuling
    • 3 Antworten
    • 8. November 2019

    I want to cancel the o2 m boost online because i already had new vertrag for o2 unlimited online  i ordered it 27.10.2919 with vertrag nummer XXXXXXXX921

     

    Edit by o2_Tatjana: delete personal data

    o2_Tatjana
    • o2_TatjanaTeam
    • Team
    • 8931 Antworten
    • 12. November 2019

    Hey@Mharcky, 

    could you cancel the contract or do you need any support?

    Kind regards, Tatjana

    Werde zum Autor und schreibe deine eigenen Artikel | https://g.o2.de/News
    o2_Tatjana
    • o2_TatjanaTeam
    • Team
    • 8931 Antworten
    • 14. November 2019

    Hey @Mharcky, 

    we don´t get any answer from you. So let us know, if you got any other questions. :blush:

    Kind regards, Tatjana

    Werde zum Autor und schreibe deine eigenen Artikel | https://g.o2.de/News
    M
    Neuling
    • Mharcky
    • Autor
    • Neuling
    • 3 Antworten
    • 14. November 2019

    I just need to cancel the o2 boost online because i already avail the o2 unlimited thats thanky you

    M
    Neuling
    • Mharcky
    • Autor
    • Neuling
    • 3 Antworten
    • 14. November 2019

    But i guess some send me a letter state that they the o2 company hat already cancelled the o2 m boost online so im ok with that

    o2_Andrea
    • o2_AndreaTeam
    • Team
    • 26467 Antworten
    • 17. November 2019

    Dear @Mharcky ,

     

    thanks for your response.

    We wish you a lot of fun with your new o2 Free unlimited!

     

    Kind regards,

    Andrea

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