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Warum O2 Service
Frage

no service


Hello, I don't have any service on my SIM card. This began on 21 December 2022. Not sure ehat is the problem. I cannot call customer service for the obvious reason.

5 Antworten

bs0
Profi
Forum|alt.badge.img+9
  • Profi
  • 42116 Antworten
  • 22. Dezember 2022

You could borrow a friend's phone ;-)

Have you checked to see whether there is a fault at your location?

https://www.o2online.de/netz/netzstoerung


o2_Micha
  • Moderator
  • 9874 Antworten
  • 22. Dezember 2022

Hello @HassanAbouhelal
welcome to our community. 💙
I am glad that you have contacted us with your service availability request. 
Have you already restarted your phone? What exactly does the display say? 
bs0 has already provided you with a link, were you able to test it? And is there a fault displayed? 
 

Kind regards 
Michael


I checked the network in the area and there is some restrictions as it says. I tried couple of times to restart my phone but still No Service. I don't have another phone at the moment to try


o2_Flo
  • Team
  • 13177 Antworten
  • 30. Dezember 2022

Hey @HassanAbouhelal,

could you give me your postal code and maybe a street name in your neighborhood? So i can look up, if there are any inconvenience :)

Greetings,
Flo


o2_Flo
  • Team
  • 13177 Antworten
  • 6. Januar 2023

Hey @HassanAbouhelal,

Can I help you any further :)?

Greetings,
Flo


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