I am also new in Germany and I ordered an Iphone 13 Pro Max on 24 November 2021 (under contract) but up to now I have not received any confirmation. I have repeatedly checked my spam folder but there is nothing. How can I confirm is my order was dully finalized and is being processed?
Similarly, I ordered Apple AirPods Pro on 4 December 2021 and I have been instructed to make a deposit of 11 euros. How do I do this? Or will this amount be directed debited from my bank that I provided during the ordering process? I have to make the deposit by 12 December 2021 latest for the offer to hold.
Edit o2_Larissa: moved to English o2 Community: Mobile