Hello,
I am a current O2 customer with an established number. I recently ordered a new phone with a different Tarif. It came with a new sim as expected. However, am I able to port over my previous phone number somehow to this new sim/contract? I attempted to do it when I ordered the phone but it was not an option.
thanks for any help.
edit o2_Solveig 14.12.2022, 16:56 Uhr verschoben von o2 Mobilfunk → English o2 Community: Mobile
Lösung von o2_Michi
Hi
welcome to our community. 🙂
Yes, its possible to port your phone number. The regarding online form itself is written in german, but we have an english FAQ called Number porting which explains the process.
If you have further questions feel free to ask us. 😊
Best regards,
Michi
Hello,
I am a current O2 customer with an established number. I recently ordered a new phone with a different tariff. It came with a new sim as expected. However, am I able to port over my previous phone number somehow to this new sim/contract? I attempted to do it when I ordered the phone but it was not an option.
thanks for any help.
Edit o2_Sven 14.12.2022/15:37: Merged threads, please don’t open up multiple threads for the same issue
Hi
welcome to our community. 🙂
Yes, its possible to port your phone number. The regarding online form itself is written in german, but we have an english FAQ called Number porting which explains the process.
If you have further questions feel free to ask us. 😊
Best regards,
Michi
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
