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need help with connection - mobile plan

  • 29 June 2021
  • 1 Antwort
  • 20 Aufrufe

Hi

 

i am a new customer to o2. I’ve had the contract for a month now, but i am experiencing really bad network service, especially in and around my home. I do not still have a home wifi, and was hoping to rely on the data from my phone, but I cannot do that at all. I would like to know what my options are for my situation, as there is no sense for me continuing this service if I cannot use it in any way. 
please advise. Looking for a viable solution for the same.

 

Edit o2_Jelena: Moved topic to English o2 Community: Mobile 
 

 


1 Antwort

Hello @zcustomer, welcome at our community. I am sorry for the issues.

Have you already checked whether there is a fault in the network service that will be fixed soon? Please have a look here: Live-Check

Kind regards, Ines.

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