Hi@o2_Andrea
I would like to transfer from mobile number from O2 prepaid to debitel for my new contract. I have visited O2 shop in Erlagnen and nothing turned out well. Could you please release my number 0176****7487 for porting immediately.
thanks in advance.
Hello
You release the number in the "My O₂“ app.
Best regards
Hi
thanks for your post and welcome to our community 
After releasing your number via Mein o2 App, your new provider can order the number from o2.
I hope we were helpful. If there are any questions left, please inform us. 
best regards
Michael
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